MARCH 2021 NEWSLETTER Videos Latest News Networked Energy Services Supports Innovative "Energy Bank" Initiative. NES partnered with CIAC IT (leader of the VERTPOM® consortium in France) to present an innovative solution, which creates a balance between production and consumption of any kind of energy (with VERTPOM-BANK®) leading to a positive energy territory.
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Events NES was present at:
24th of February 2021
23rd February 2021 Grid Modernization series Enlit Asia, Virtual Event
Speaker: Jon Wells on "Making the Smart Grid Smart".
1st - 5th March 2021
Africa Energy Indaba,
Speaker: Mark Ossel on "Digitisation: Transforming the Energy Sector". Upcoming OSGP Sponsored Events Apr 16-17 2021 Smart Grid and Future Energy Distribution Summit Virtual Summit June 4-5 2021 ICSG Istanbul 2021 Istanbul, Turkey ______
Apr 22 2021 Enlit Asia – Demand Side & Customer Management Online Event ______
June 8-10 2021 Enlit Africa Digital Event ______
Apr 28-30 2021 SMARTGREENS 2021 Prague, Czech Republic ______
June 14-16 2021 Middle East Energy Dubai Dubai, UAE ______
May 18-20 2021 Fundamentals of IEC 61850 Global 2021 Stockholm, Sweden ______
June 22-23 2021 SPARK, London UK ______
May 19-21 2021 Trade Show ELECTRICITY Warsaw, Poland
Expert Corner Operations and Maintenance of the Smart Grid, Industry Parallels Jon Wells VP Customer Solutions For many utilities, deployment of the first wave of smart meters into their environment was and is something very new. Before that point, there was no IT deployed into the field – all the infrastructure from the sub-station to the consumer’s premise was entirely passive and electro-mechanical. The smart meter deployment is, effectively, adding many tens or hundreds of thousands of IT enabled devices into their customer’s homes and businesses. Like any form of IT infrastructure, these devices need to be maintained through operational processes. Failure to do so in the short-term leads to a downwards drift in efficiency. Failure to do so in the long-term can lead to the whole ROI for the deployment failing.
Telecommunications went through the same transition when PSTN phones were replaced by cable and DSL wireless routers and smart phones. The response was to develop a set of operational processes to maintain the infrastructure deployed in the field and at the consumer premise; collectively called eTOM (extended Telecommunications Operations Model).
And before that, the IT industry was looking at how to standardise operational processes for corporate IT infrastructure to cope with the increased use of PCs and laptops (and smart phones etc….); the response was ITIL (Information Technology Infrastructure Library).
Both these standards address operational issues for event management, problem management, configuration control, release management, SLA management, provisioning/activation, security, proactive and reactive maintenance, planning and accounting as main process areas. And when we step back and think about it, the same needs to be applied to the smart meters – they are, after all, IT devices, connected through a WAN to corporate platforms, and connected through a LAN to consumer devices. Just like Telecommunications and just like the IT industry.
Whilst the detailed procedures for operating and maintaining a smart meter deployment are different, the overall concept is very similar. Even defining a common lexicon describing the processes can help people communicate their ideas for the development, execution, evaluation and improvement of processes.
NES is proud to work with partners and customers that are applying operational and maintenance processes to ensure that the IT and telecommunications aspects of smart meters are well represented. And the positive results in terms of overall availability of the smart meters, the information they provide to the utility and the control they offer to the utility are clear.
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